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Name DHS Arabia
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Industry Information Technology
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Location Bangalore, India
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Tool Used Selenium, Appium, Cucumber
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Project Members 3 members
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Project Length 3 months
Overview
DHS Arabia is a Saudi-based Information Technology provider in the healthcare sector. MTS Cloud application is the most successful product of DHS Arabia and they hold more than 50% market share in Saudi Arabia. The application has been running for the last 12 years and they have been delivering all requirements on time.
The major pain point for them was that they had never performed quality assurance of the entire application by professional QA. Their QA process and testing were not at the level where their product currently stands. They wanted to take a deep dive into their system, create a QA process, develop test cases, and automate the entire system.
The Challenge
DHS Arabia had never conducted professional quality assurance for their flagship product, the MTS Cloud application, which holds over 50% market share in Saudi Arabia. The application had been running for 12 years with consistent on‑time delivery, but without a structured QA process. Their internal testing was not aligned with the maturity level of their product. Key challenges included:
- No formal QA process or test case documentation
- Zero automation coverage for regression testing
- Risk of undetected defects affecting their dominant market position
- Need to scale testing without slowing down delivery
The Solution
TestUnity provided a complete end‑to‑end QA transformation for DHS Arabia. Our solution included:
- QA process setup – defined workflows, entry/exit criteria, and defect lifecycle
- Test case development – 200+ structured test cases covering functional, regression, and integration scenarios
- Test automation framework – built using Selenium, Appium, and Cucumber for web and mobile components
- CI/CD integration – enabled automated test execution on every code commit
The Approach
A dedicated team of 3 QA engineers worked closely with DHS Arabia’s development team. The approach followed a phased methodology:
- Phase 1 – Assessment: Deep dive into existing system, identified critical workflows and risk areas
- Phase 2 – Process definition: Established QA processes, templates, and quality gates
- Phase 3 – Test design: Created 200+ test cases covering all major features
- Phase 4 – Automation: Built a maintainable automation suite using Selenium, Appium, and Cucumber
- Phase 5 – Knowledge transfer: Trained DHS Arabia’s internal team to run and extend the automation suite
📊 Key Results
- 200+ test cases created – covering functional, regression, and integration scenarios
- 80% regression testing time reduced – from 3 days to 4 hours
- Zero critical production defects in first 6 months after QA implementation
- 100% test automation coverage for core business workflows
- Seamless CI/CD integration – automated tests run on every code commit
Download Case study
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